Frequently Asked Questions

Do your Win7 themed Windows 2008 desktops work in the same way as Windows 7

Yes.

They are the same technology and Win2008 server can be made to look, feel and operate almost identically to a Windows 7 Desktop.

Due to the licensing implications of trying to run desktops in a datacentre environment, it’s easier to use Windows Server 2008 and skin them with a Windows 7 theme.

Can I get web access to my hosted Exchange Mailbox ?

Yes, you can, via the Outlook Web App at https://mail.binaryroyale.com.

Simply go to the website from any internet connected computer, enter your username and password, and you’re away.

How do I connect mobile device to my hosted Microsoft Exchange Mailbox?

There are too many different devices to list the specifics here, but generally, you will be setting up a Microsoft Exchange, or Exchange ActiveSync account, and you will be asked for the same details:

Name: You can probably work this out yourself 🙂

Email address: The email address for the Binary Royale Hosted Exchange mailbox that you are trying to access

Domain: BR

Username: This will be your first initial and your surname, e.g. if your name is John Doe, your username would be jdoe

Password: Your password for the above mailbox

Server: mail.binaryroyale.com

For specific instructions, please refer to the documentation for your device.

 

How do I use Outlook to connect to my hosted Microsoft Exchange Mailbox?

If you already have a copy of Outlook installed on your computer, you can connect it to your hosted Microsoft Exchange Mailbox, and view your email.

These instructions and screenshots were prepared with Outlook 2010, but the process is much the same with all versions of Outlook.

1. Open Outlook. If this is the first time you have run Outlook, or if you don’t have any email accounts configured already, then you will be taken straight to step 3.

2. Click on the file menu, and then click on the ‘Add Account’ button:

Step 2

3. In the dialog box that appears, enter your name, email address and password. Press next:

Step 3

4. Outlook will verify your settings, which may take a minute or two. Eventually, you should see the following screen:

Step 4

5. Press finish, and Outlook will open, and take you to your mailbox. If your mailbox already has mail in it, it may take a few minutes for all of your mail to appear – this will depend on how much mail you have, and your internet connection speed.

If you have any trouble with any of this, don’t hesitate to give us a call, and we will help you through the process.

 

What View Connection Server do I use to access my Remote Desktop

Our current VDI is using the following URL:

desktops.binaryroyale.com

Please enter this into your VMWare Horizon View clients in the connection server field and click CONNECT