Hardware Break Fix
Our Hardware break fix service can be applied to servers, storage or peripheral hardware. We provide three different levels of service as standard, but non standard service agreements are available on request.
We are able to agree service levels to meet your business requirements and, as items are covered on an individual basis it means that you really are in control of what is covered.
The replacement part will be shipped to site within the agreed service level and a suitable time for replacement arranged with the customer.
Just an an example we have a customer who has all their HP Hardware covered and the monthly costs to provide the service are as follows:
- Gold – 24x7x7 – £23 per device
- Silver – 24x7x5 – £17 per device
- Bronze – 8x8x5 – £9 per device
on a monthly rolling contract.
Would a break fix service be of use to you and your business? We generally find that customers chose us over buying extended warranties direct from the manufacturers. Our overheads are lower and therefore can provide the service cheaper. We’re also able to get to local businesses and datacentres quicker than the larger manufacturers.
Give us a call today to discuss – 01332 890 460